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Let's Connect!

Whether you have a question, need assistance, or want to share feedback about your visit, we're here to help.

 

Use this page to submit a customer service request or rate your Konny's Car Wash experience. Your feedback helps us deliver the fast, friendly, and remarkable service you deserve.

Customer Support

Need assistance from the Konny's Crew? Use this form for:

  • Adding a new vehicle to your membership

  • Service issues or concerns from a recent visit

  • License plate changes or updates

  • Refund requests

  • General questions, comments, or assistance

 

Please Note: Damage claims cannot be submitted through this form. To file a damage claim, please follow the in-person reporting requirements outlined on our FAQ page.

For membership changes, payment updates, gift card purchases, or membership cancellations, please use the Membership Account Center below or in the header at the top of any page.

Please provide your first name.

Please provide your last name.

Please provide phone number so we can match you to your account.

Please provide your email so we may contact you with any questions or status updates.

License plate #

Konny's location
Balch Springs
Kaufman
Mesquite

Select the location you are contacting us about.

What type of question do you have for us?

Choose the issue from dropdown menu.

Let us know more about why you’re contacting us.

Manage Your Membership

Need to make changes to your Konny's Club membership? Visit the Membership Account Center to:

  • Upgrade or change your monthly membership package

  • Update your payment method

  • Purchase gift cards or single washes

  • Cancel or pause your membership

Select location
Balch Springs
Kaufman
Mesquite
Rate our service

Customer Feedback

How did we do?

Rate your experience and share your comments. Your feedback helps us recognize great service, improve our operations, and continue delivering a remarkable car wash experience.

For vehicle eligibility, wash tunnel restrictions, damage claim procedures, and other important information, please visit our FAQ page.

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© 2021-2026 by Konny's Express Car Wash

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